• inboxity : Humorous

Cancel your credit card before you die

Cancel your credit card before you die..........(hilarious!)

Now some people are really stupid!!!!
Be sure and cancel your credit cards before you die.

This is so priceless, and so, so easy to see happening,
customer service being what it is today.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank.

Here is the exchange :

Family Member: 'I am calling to tell you she died back in January.'

Citibank : 'The account was never closed and the late fees and charges still apply.'

Family Member : 'Maybe, you should turn it over to collections.'

Citibank : 'Since it is two months past due, it already has been.'

Family Member : So, what will they do when they find out she is dead?'

Citibank : 'Either report her account to frauds division or report her to the credit bureau, maybe both!'

Family Member : 'Do you think God will be mad at her?'

Citibank: 'Excuse me?'

Family Member : 'Did you just get what I was telling you -
the part about her being dead?'

Citibank : 'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:

Family Member : 'I'm calling to tell you, she died back in January with a $0 balance.'

Citibank : 'The account was never closed and late fees and charges still apply.'

Family Member : 'You mean you want to collect from her estate?'

Citibank : (Stammer) 'Are you her lawyer?'

Family Member : 'No, I'm her great nephew.' (Lawyer info was given)

Citibank: 'Could you fax us a certificate of death?'

Family Member : 'Sure.' (Fax number was given )


After they get the fax :

Citibank : 'Our system just isn't setup for death.
I don't know what more I can do to help.'

Family Member : 'Well, if you figure it out, great!
If not, you could just keep billing her. She won't care.'

Citibank: 'Well, the late fees and charges do still apply.'
(What is wrong with these people?!?)

Family Member : 'Would you like her new billing address?'

Citibank : 'That might help...'

Family Member : ' Odessa Memorial Cemetery , Highway 129, Plot Number 69.'

Citibank : 'Sir, that's a cemetery !'

Family Member : 'And what do you do with dead people on your planet???

(Priceless!!)

Stumble Button Facebook Button Del.icio.us Button Digg Button Google Button

Tags: credit card priceless hilarious citibank account collections phone lawyer mastercard visa

Top 20 new inboxity items

True friends Views: 24246
Funky Urban Underwear Views: 20818
Trycoxagain: New Drug for Depressed Lesbians Views: 28914
Happy New Year's Greetings Views: 15876
Top 10 Jamaican Positions Views: 33228
Jamaican Puppets - My Man Views: 13694
Lady Leave Me Alone I'm Married Views: 44108
You Better Come Get Santa Views: 20105
Backwoods Camping and Fishing Trip Views: 22082
Horny Donkey Rapes Man Views: 19178
Speed Sex Olympics Views: 21137
Human Blow Up Doll Views: 17000
World Cup 2010 Re-Match Germany vs Australia Views: 16736
When I was born I was so surprised Views: 21406
Woman Wakes Up to find Intruder in her Bed Views: 19446
Auto tuned news - Antoine Dodson Views: 8202
Powerful Camera Face Detection Feature Views: 12763
Funny Renault Clio Commercial Views: 10195
Proof that Women never Listen Views: 27135
Vacancy at the FBI Assassin Views: 20594

Views: 397623
Shared: 21 times

Rate this forward:

  • Currently 3.5/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

(42 Ratings)